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BE THE HOSPITAL OF CHOICE SEMINAR ...
Benefits of Attending
- Know the optimal effective management/leadership style
- Learn what questions and how to ask them so that they directly point to solution processes through Neurolinguistic programming
- Gain staff support and research toward specific department problems (present and potential)
- Learn best method of gathering patient, family hospital experiences and decrease peripheral variable influence (Knowing which variables count and which do not)
- Categorize customer service issues. Outline where to research for solutions
- Diagram the four distinct personality styles.
Understand when styles are stagnant versus dynamic.
Know how to create instant rapport with each.
Learn the specific strategy of excellent interpersonal communication.
- Know specific processes to begin and actions to take to reduce errors and increase safety
- Differentiate the four generation segments
Learn beliefs and values of each
Use knowledge to form teams creating strong departmental culture
- Create trust and employee longevity through specific action programs.
Design mentoring program to enculturate new employees
Develop two separate path hiring processes which eliminate common future problem personnel
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Outline of this Seminar
Call 615-513-2483
today to reserve your seat!
Don't miss out on this valuable, business-building seminar!
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